Frequently Asked Questions (FAQ)
- How do I adopt an animal from CAP?
- Are there any fees for adopting an animal from CAP?
- Are there any requirements for adoption?
- Where is CAP located?
- What are CAP's hours of operation?
- How can I make a donation to CAP to help save more animals?
- How can I volunteer at CAP?
- I have found a stray animal, what do I do?
- Will CAP accept my pet that I am no longer able to care for?
- What can I do about the feral cats in my neighborhood?
- How can I become a CAP employee?
- How is CAP funded?
- Do ALL the animals find homes?
- Are there fees to surrender an animal?
- Does CAP provide euthanasia services?
Questions and Answers:
1. How do I adopt an animal from CAP?
You can adopt an animal from our shelter. Before visiting the shelter, you can check out some of the dogs, puppies, cats, kittens, rabbits, and other animals available for adoption on our website. Please note that not all of the animals in the shelter appear in the site's adoption listings.
2. Are there any adoption fees for adopting an animal from CAP?
CAP charges minimal adoption fees that cover only part of the each animal's stay at CAP - please help us keep adoption fees low while maintaining high quality of care for the animals in our charge by donating and/or volunteering.
Adoption fees are as follows: (Call or check home page for daily promotions)
- Dogs (over 6 months of age) - $99
- 2nd Dog (over 6 months of age) - $79
- Dogs over 15lbs - $99
- 2nd Dog over 15lbs - $79
- Puppies (6 months and younger) - $129
- 2nd Puppy (6 months and younger) - $109
- Small Dogs 15lbs and under - $129
- 2nd Small Dog under 15lbs - $109
- Cat Adoption Fees - $50
- 2 for 1 Cat Adoption Fee - $50
- Kitten ( 6 months and younger) - $84
- 2 for 1 Kittens - $84
- Cat/Kitten Combo - $84
- Small Dog or Puppy/Cat Combo - $159
- Regular Dog/Cat Combo - $129
- VIP (Very Important Pet!) Program: Any animal who has been at the shelter for more that 1 month can be adopted for 50% of regular adoption fee.
- Special Senior Citizen (60 yrs +) Adoption Fee - No charge (adopt an animal 7 yrs or older)
- 50% of adoption fees waived for active and retired military personnel and military veterans.
- Bunnies - $45 or 2 Bunnies - $65
- Guinea Pigs $20 or 2 guinea Pigs - $30
- Ferrets $89
- Hamsters/Rats/Gerbils - $10
- Iguanas - $65
- Call for information on birds.
- CAP offers 50% off adoption fees for veterans (proof of eligibility required)
3. Are there any adoption requirements?
- 18 years of age with a current Drivers License or I.D.
- Proof of current address
- Landlord approval if you rent
- Permission of all adults living at the residence
- Other animals residing with you must be current on vaccinations and dogs must be on heartworm prevention
4. Where is CAP located?
CAP is located at 17555 Katy Freeway, Houston, TX, 77094. The shelter is located on the south access road of I-10 just past the Barker Cypress Exit. When you take the exit, CAP is on the frontage road in between the Tile Zone and the Constables Office.
5. What are CAP's hours of operation?
For adoptions, the shelter is open Sunday - Monday - Tuesday: 1 PM to 6:00 PM, Wednesday through Saturday: 11:00 AM to 6 PM. (CAP is open for adoptions until 7PM June through August).
We receive animals (incoming) daily from 10AM to 3:30 PM.
CAP is closed for receiving animals on Thursdays.
- Online donations (credit card)
- Donation by mail (check or money order)
- Donation by phone (credit card only)
- Recurring donations
- Stock or in-kind donations
- Matching gifts
- Codicil Club (planned gifts)
7. How can I volunteer at CAP?
CAP's Volunteer Program allows individuals from 12 years of age up to volunteer. There are special requirements for volunteers under 14 years old. Contact our Volunteer Coordinator for more information.
8. I have found a stray animal, what do I do?
CAP encourages you to take the animal to your local Animal Control facility as most owners will look there first. Depending on available cage space, CAP may accept a stray animal and try, through our Lost and Found Program, to locate the owners. However, due to the limited number of large cages some animals may be too large for us to accept. If an animal is injured, sick, has mange or any other contagious disease, CAP reserves the right to immediately euthanize the animal for humane purposes. Healthy stray animals are held for 72 hours, then evaluated for adoption. If an animal is wearing a tag, or is microchipped, CAP will hold the animal for 5 days while attempting to contact the owner. CAP does require a donation for all stray and owned animals. If you decide to keep the stray animal and try to locate the owner yourself, you can fill out our Lost / Found Pet Report to add the animal to our lost animals database - make sure to contact Lost & Found to confirm receipt of your report.
9. Will CAP accept my pet that I am no longer able to care for?
CAP will always accept any animal adopted from our shelter, if he or she must be returned. CAP tries to accept every other animal that comes to us, however CAP makes every attempt to not euthanize healthy, adoptable animals to make room for more animals. If cage space is unavailable, CAP has a resource brochure to help you find another shelter or rescue. CAP also offers a Weekend Sponsor Program to assist you in placing your animal. This is a unique program that allows pet owners the opportunity of bringing their pets to CAP on the weekends for adoption.
10. What can I do about the feral cats in my neighborhood?
CAP has a Feral Cat Assistance Program (FCAP) that can assist you in establishing and maintaining a feral cat colony. Please call 281-277-5577 and follow the instructions given to receive help from FCAP - you can also contact FCAP via email with additional questions.
11. How can I become a CAP employee?
Employment opportunities are listed on the Employment page--requirements vary with the position.
12. How is CAP Funded?
CAP receives no government funding and relies solely on private donations and fundraising efforts/ events. You can help us help animals through a donation today!
13. Do all animals find homes?
CAP finds homes for thousands of animals each year and has one of the highest adoption rates in the nation. We wish that every individual animal could be helped, but there are more animals than there are people to adopt them. Because of this sad fact, homeless animals in Houston shelters are euthanized every day. The fault does not lie with the shelters. Owners who allow their unaltered animals to run the streets contribute greatly to the pet overpopulation crisis. CAP is committed to saving as many animals as possible and, therefore, has created very successful adoption programs, such as the Weekend Sponsor Program, Foster Homes Program and off-site adoption locations, to ensure as many animals as possible find loving homes. PLEASE SPAY OR NEUTER YOUR OWN COMPANION ANIMALS AND ENCOURAGE OTHERS TO DO THE SAME!!!
14. Are there fees to surrender an animal?
CAP operates soley on donations and the expense to care for one animal (health check, vaccinations, deworming, heartwom testing, food, staffing etc.) can cost $200.00 and more. CAP requires a minimun donation when an animal is surrendered however, the more you can give, the more animals we can help.
Minimum Donation to Surrender an Animal
- $30.00 per animal
- $15.00 per puppy with a maximum of $50.00 per litter (under 4 months of age)
- $20.00 per kitten (in a litter of 2 or more, under the age of 4 months)
- $50.00 large breed dogs over 45lbs in weight (if space is available)
Making the decision to euthanize an animal when it is suffering or its quality of life no longer exists, is extremely hard. At CAP we understand how emotional this decision can be and our caring staff will perform this service in a professional and compassionate manner. Please call for more information.
Please be advised that CAP will not accept or euthanize trapped feral (wild) cats. CAP's Trap-Neuter-Return program provides FREE spay/neuter surgery to feral cats - see our Feral Cats Program page for more information or schedule a surgery online. If you have trapped a cat and do not want to neuter and return it to its original location, you can surrender the cat to your local animal control facility but before doing so, please read about deterrence techniques for feral cats.